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GTC

General terms and conditions: Hotel Walder

What you need to know…

  • The prices are per person and day.
  • Upon receipt of the deposit – 50% of the total price, your reservation is binding. Once we have received the payment, we will send you a written confirmation.
  • On arrival day, your room is ready for you after 2 p.m.
  • On the arrival day, we kindly ask you to vacate your room by 10 a.m. Upon prior notice and at a small fee, you are free to check out at a later stage.
  • You are free to settle your hotel bill by cash card, credit card (except Diners and Amex) or in cash. Please note that Italian law prohibits cash payments above 2.999.99 Euro (except of non-EU-nationals).
  • For administrative reasons, we cannot guarantee you a certain room number, floor or location. However, we naturally guarantee you a room in your chosen category.
  • Our Hotel Walder is a non-smoking-hotel. Of course, you are welcome to smoke outside. Thank you for your understanding.

 

Our cancellation policies

Unfortunately, and according to the consumer protection codex we cannot grant you the right to cancel at will. At Hotel Walder the following cancellation policies apply: 

  • No fee applies, when cancelling 30 days before arrival.
  • We charge 40% of the total price, when cancelling 15 days before arrival.
  • We charge 60%, when cancelling up to 8 days before arrival, and 70%, when cancelling less than 8 days before arrival.
  • In case of no-show, we charge 80% of the total price.
  • The agreed-upon price is the total price, communicated at the time of booking.
  • No cancellation fee applies, if we succeed in renting out the room. 

Communication according to part III, title III, paragraph I of the consumer protection codex (legislative decree 206/2005)

 

Travel cancellation insurance

WHAT IF SOMETHING KEEPS YOU FROM GOING?

To avoid a financial inconvenience on top of a holiday interrupted, we do recommend taking a travel cancellation insurance. In case of late arrival, no show or early departure, cancellation fees according to EU-norms apply. With a travel cancellation insurance, which easily bookable with your holiday, you are all covered.

The European travel insurance makes it easy to calculate the cost and to buy a travel cancellation insurance. 

  • You find all necessary information about the insurance in our information sheet (PDF)
  • Click on the link below to buy the travel cancellation insurance
 
Info sheet   Link to the conclusion of insurance

 

Offers

  • MeranCard 2017/18

    MeranCard 2017/18

    Included in the room price!

    The Meran card contains several services that are available at no extra cost or at a reduced price

    To the offer
  • Uphill! Incl. MeranCard

    Uphill! Incl. MeranCard

    01.05.2017 – 05.11.2017
    from 528 € / Person

    The ideal deal for hiking fans! With the MeranCard you enjoy the free use of all public transport and various lifts and gondola cars.

    To the offer
  • Uphill! Incl. FuniCard

    Uphill! Incl. FuniCard

    01.05.2017 – 05.11.2017
    from 528 € / Person

    The ideal deal for hiking fans! With the FuniCard you enjoy the free use of over 14 different gondola and cable cars in the region.

    To the offer
  • Mountain & city

    Mountain & city

    01.05.2017 – 05.11.2017
    from 528 € / Person

    Do you love touring the mountains as much as shopping in the charming old towns of South Tyrol? .

    To the offer
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